Naperville Presbyterian Church | Privacy Policy

Effective Date: December 29, 2025

Naperville Presbyterian Church (NPC) is committed to fostering a healthy fellowship grounded in grace and truth. As we gather for worship, growth, and service, we handle your personal information with the utmost care and reverence, reflecting our mission to experience Christ's love. This Privacy Policy outlines how we collect, use, protect, and share information through our primary platform, Planning Center, which also includes Church Center. We aim to be transparent and straightforward, ensuring your trust as we build community together. If you have questions or need assistance, reach out to info@npchurch.org.

1. Information We Collect

We collect personal information to support our ministry activities, such as event registrations, communication, and spiritual growth opportunities. Through Church Center (our secure online platform), we may gather:

●       Contact details: Name, email address, phone number, and home address.

●       Demographic information: Age, gender, marital status, and family details (e.g., for event planning, ministry care).

●       Ministry preferences: Opt-in choices for emails, texts, or participation in groups like growth groups, men's ministry events, or prayer chains.

●       Event and registration data: Details from sign-ups for gatherings, such as the women’s small group, children's Bible study or retreats, including medical notes for safety (e.g., allergies, dietary restrictions)

●       Usage Data: Automatically collected info like IP addresses or device details when you interact with Church Center.

●       Text Permissions: Allows ministries to notify people for last minute communications that may arise (e.g., weather alerts, cancellations, reminders).

We only collect what's necessary and with your consent, often via connection cards or online forms.

2. How We Use Your Information

Your information helps us strengthen the church and advance NPC's gospel-focused mission. Examples are listed below:

●       Communication: Sending updates on events (e.g., college breakfasts or youth retreat), prayer requests, or ministry news.

●       Event coordination: Managing registrations, volunteer roles (setup, cleanup), and logistics for gatherings like community events or care.

●       Community building: Matching you with mentors, small groups, or support like inviting ESL attendees and mission outreach.

●       Feedback and improvement: Analyzing survey data to enhance our programs.

●       Administrative purposes: Maintaining membership records, baptism dates, or elder shepherd assignments, always with dignity and in line with NPC's values.

●       Member communications: NPC reserves the right to contact adult members of the church via mass email using its database, Planning Center, and/or Outlook. These communications may include, but are not limited to, letters from the elders or clerk of session, time-sensitive updates, etc.

We tie this to spiritual integration, ensuring every use honors our commitment to grace and fellowship.

3. Sharing Your Information

We treat your data like a sacred trust and share it sparingly:

●       Within NPC: Limited to staff, elders, or volunteers (e.g., growth group leaders) on a need-to-know basis for ministry needs.

●       With service providers: Only with trusted partners like Church Center (operated by Planning Center) for hosting and processing. They adhere to strict privacy standards.

●       Legal requirements: If required by law or to protect NPC's rights, but we'll notify you where possible.

●       No sales or marketing: We never sell, rent, or share your info for commercial purposes. It's solely for building our church family.

●       For deacon support (e.g., transportation or yard maintenance), we may share contact lists with your permission.

4. Data Security

Protecting your information is a priority. We use:

●       Secure platforms: Church Center employs encryption, access controls, and regular audits.

●       Internal safeguards: Limited access for NPC team members, with training on data handling.

●       Best practices: We follow industry standards to prevent unauthorized access, though no system is foolproof.

If a breach occurs, we'll notify you promptly and take corrective action.

5. Social Media

We use social media platforms such as Facebook, Instagram, and YouTube, to advance the good news of the gospel, highlight the work of our ministries, share upcoming opportunities and reminders, make our Sunday services available to those unable to attend, etc. We will never include the names of individuals pictured without their consent.

6. Your Rights and Choices

You're in control of your information:

●       Opt-out: Easily manage/update your preferences—unsubscribe from emails, texts, or specific ministries (e.g., men's ministry emails) at any time. However, NPC still reserves the right to communicate with its church members via email.

●       Access and update: Request to view, correct, or delete your data by contacting us.

●       Withdrawal: If you leave NPC or become inactive, we'll update records accordingly.

●       Children's privacy: For minors (e.g., in youth events), we require parental consent, guardians can manage their families’ data and are always handled with extra care.

To exercise these rights, email connect@npchurch.org or speak with a team member.

7. Changes to This Policy

We may update this policy as our ministry evolves (e.g., new tools or events). Changes will be posted on our website, with the effective date noted. Continued use after updates implies acceptance.

8. Contact Us

Questions? Let's connect. Reach out to:

  • Technical support: info@npchurch.org

  • Church office: 943 Sanctuary Lane, Naperville, IL 60540 | (630) 961-0579 | npc@npchurch.org

  • Director of Operations